A: When you use a Catalog Manager product database, use this page to:

• Add new brand names
• Modify an existing brand name
• Delete a brand name

You can select any existing brand name when you are adding new products to the product catalog on a product page.

Brand names may also be created when importing products from a data file. When importing products, any brand that does not already exist is automatically created.

A: We have an "UpSell" feature using Catalog Manager. When adding a product you have the option to add an UpSell product which will display on the same page as the main product you are selling. These UpSell products could be anything.

Currently only Advanced Template Scheme #10 supports this on it's template design. If you are using another template you'll need to customize the product template with the UpSell code. You can get this code from the User's Manual tag list or you can get it from Template Scheme #10's product template.

A: If you subscribe to Catalog Manager, go to Catalog Manager >> Products > Click on "Add Product".

This will take you to the product edit screen. Just enter all information that applies to this prduct and click on Update. You have to press update before entering information beyond the "Update" button.

Now that you've created this product you will need to assign this product to display in a department. Scroll down ( on the same page ) to the "Assign to Department" button. On the next page select which department this product will appear.

NOTE: You do not have to assign a product to appear in a certain department right away. You can skip the previous step. You can go to the department edit screen ( Catalog Manager >> Departments ) from here select a department by clicking on the pencil icon next to it. On the next page click on "Add Product" and you can choose from a list of products you've already created that you want to add to this department.

A: If you subscribe to the Catalog Manager service the products for sale in your store are entered in a product database. Product pages are then automatically generated when your customer requests one by merging this product information (name, price, description, etc) and the page template (page design). You can use several different product page templates in your store.

If your store does not use the Catalog Manager, you must pass the product information for adding a product to the shopping cart in either an HTML Form tag or Href tag. To automatically generate the HTML code to add a product to the shopping cart when you are not using Catalog manager, use the Shopping Cart >> Generate HTML page.

A: Unfortunately you may not upload more than one image at a time. Though we may upgrade the image upload capabilities in the future to allow multiple uploads.

NOTE: If you have many images and do not want to upload 1 image at a time, you can host your images on your own server. Just remember to direct your image path to your server when creating products.

A: (Catalog Manager >> Export Store Data) You can export Products, Product Options, and Product to Department Assignments to data files on your local system. Exporting creates an ASCII, pipe (|) delimited file containing all records of the specified type in your store when you use Catalog Manager.

Use exported files to back-up product data in your store.

Other items that can be exported are:

• Discounts, from the Shopping Cart - Discounts page.
• Templates, from a Advanced Features - Custom Templates - Edit Template page
• Orders, from the Administration Console - Orders - Export Orders page

A: Your database information as well as ALL information for your account will be kept on file for 1 year from disconnect. So you can renew your account at anytime during that 1 year and your information will be retained.

You should back up your database files onto your hard drive often.